We want to allow residents to have a clear understanding of what we do for them and what they pay for it. We encourage, challenge and facilitate residents to exercise more choice in shaping the services they receive on the neighbourhoods in which they live.
We continue to invest time in consulting with residents and, in particularly, how their services are delivered, how service charges are calculated and how they can influence what we do.
View our latest Reports, including Service Standards, Value for Money, Financial Statement, Annual Review, Gender Pay Report, as well as accreditations and latest news.
Service Standard Commitments
Each quarter, we publish a performance report for residents which is monitored and then reviewed by the Together With Ocean (TWO) Panel
Value For Money
Gender Pay Report
View our report identifying our gender pay gap profile and current initiatives
Ethnicity Pay Report
View our latest Ethnicity Pay Report
Disability Pay Report
View our latest Disability Pay Report