How We Are Doing

Strong Traditions

Since 2000, Ocean has seen steady growth, greater efficiencies and diversification in the face of change and economic downturn. The Group has a strong tradition of independently testing, checking and comparing its service delivery and performance with that of similar organisations.

Transparency

We want to allow residents to have a clear understanding of what we do for them and what they pay for it. We encourage, challenge and facilitate residents to exercise more choice in shaping the services they receive on the neighbourhoods in which they live.

We continue to invest time in consulting with residents and, in particularly, how their services are delivered, how service charges are calculated and how they can influence what we do.

Reports

View our latest Reports, including Service Standards, Value for Money, Financial Statement, Annual Review, Gender Pay Report, as well as accreditations and latest news.

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Service Standard Commitments

Each quarter, we publish a performance report for residents which is monitored and then reviewed by the Together With Ocean (TWO) Panel

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Value For Money

Ocean Group always strives for ‘Value for Money’ and every decision our Board makes has to be tested against whether the Group provides Value for Money

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